VRAH

Shipping & Delivery Policy

Last updated on Dec 17 2025. This page explains how your orders are shipped, delivered, and supported.

1. Scope

This Shipping & Delivery Policy explains how orders are shipped, delivered, and confirmed for purchases fulfilled by VRAH.

2. International Shipping

For international buyers, orders are shipped and delivered through registered international courier companies and/or International Speed Post only. Shipping partners and delivery timelines may vary based on destination country, customs processes, and local regulations.

3. Domestic Shipping

For domestic buyers, orders are shipped through registered domestic courier companies and/or Speed Post only. We select reliable partners to ensure safe and timely delivery within the country.

4. Dispatch Timelines

Orders are generally shipped within 0–7 days from the date of order confirmation and payment, or as per the delivery date agreed at the time of order confirmation. Actual dispatch and delivery remain subject to the operational norms of the respective courier company or post office.

5. Delivery Responsibility

VRAH is not liable for any delay in delivery caused by courier companies, postal authorities, or circumstances beyond our control. Our responsibility is limited to handing over the consignment to the courier company or postal authorities within 0–7 days from the date of order and payment, or as per the agreed delivery date at the time of order confirmation.

6. Delivery Address & Confirmation

All orders will be delivered to the shipping address provided by the buyer at the time of placing the order. Delivery of our services and order-related communication will be confirmed via the email ID specified during registration or checkout.

7. Support & Contact

If you experience any issues in receiving your order or utilizing our services, please contact our helpdesk on +91-9216887780 or email support@vrah.ai. Our team will work with you and the shipping partners to help resolve the issue wherever possible.